Privacy Policy

1. Introduction

DEEPAK AI ("we", "our", or "us") operates the website deepakai.in and provides AI-powered WhatsApp bot services to businesses. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We collect information you provide directly to us through our contact and demo request form:

• •Name — to address you personally
• •WhatsApp number — to contact you and demonstrate the bot
• •Email address — optional, for follow-up communication
• •Business name and industry — to customise the bot for your use case
• •Service interest and message — to understand your requirements

We also collect basic technical data automatically, including IP address, browser type, and pages visited, through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• •Respond to your demo requests and enquiries
• •Set up, configure, and deliver WhatsApp bot services
• •Send service-related communications (onboarding, support, updates)
• •Improve our website and services
• •Comply with legal obligations

We do not use your information for automated decision-making or profiling.

4. WhatsApp and Meta Platform Data

Our services involve the WhatsApp Business Platform, operated by Meta Platforms, Inc. When we build and operate a WhatsApp bot for your business:

• •Messages sent to your business WhatsApp number are processed through the WhatsApp Business API
• •We access only the data necessary to operate the bot (message content, sender number, timestamp)
• •We do not sell, rent, or share WhatsApp conversation data with third parties for advertising or marketing purposes
• •Data processing is governed by WhatsApp's Business Data Processing Terms and Meta's Privacy Policy

Your end customers who message your business WhatsApp number should be informed through your own privacy policy that their messages are handled via an AI-powered system.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers solely to operate our services:

• •Formspree — processes form submissions to deliver email notifications to us
• •Meta / WhatsApp Business API — for bot messaging infrastructure
• •GitHub Pages / Netlify — for website hosting

We may also disclose information when required by law or to protect the rights, property, or safety of our business or others.

6. Data Retention

We retain your personal information only as long as necessary to provide services and fulfil the purposes outlined in this policy. Lead and enquiry data is retained for up to 12 months. If you are an active client, data is retained for the duration of the service relationship and up to 2 years thereafter for legal and accounting purposes.

7. Your Rights

You have the right to:

• •Access the personal data we hold about you
• •Request correction of inaccurate data
• •Request deletion of your data
• •Opt out of marketing communications at any time

To exercise any of these rights, contact us at deepak@deepakai.in. We will respond within 30 days.

8. Cookies

Our website does not use tracking cookies or advertising cookies. We may use essential browser storage (localStorage) for basic website functionality such as navigation state. No personal data is stored in cookies.

9. Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are intended for business owners and adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: